We make every effort to process your order within 24 hrs of receiving it. We work on business days, which are Monday to Friday and exclude public holidays in Victoria. If you make a purchase on a non-business day, we will process the order on the next business day. We use either Australia Post or Sendle (courier) depending on what is best suited to your purchase and where you live. Once your order is ready for sending you will receive a tracking number sent to your email address you have entered when ordering.
Our Shipping costs are clearly displayed on our home page and may vary from time to time. We currently offer free shipping on all orders over $99, with standard postage of $9.95 on all other orders.
If you are located outside of Australia and wish to purchase from us, we will be more than happy to provide you with a quote based on your requirements. Simply use the contact us page and let us know the details and we will provide you with a quote. We have mailed parcels to New Zealand, the UK and the European Union without issue.